A tutorial on zipcars is designed to help you get started with the service. Learn how to reserve a vehicle, pay for fuel, return it and get a refund. You can also learn about what kind of insurance is required and how to return the car if you have a problem.
How to reserve a vehicle
Logging into the Zipcar app is necessary to reserve a Zipcar. Then choose your pickup and drop-off locations. You can also choose a time and day. Before you reserve a car, be sure to verify the vehicle's limits. You can always amend the details later, if you've chosen an incorrect time or location. Next, click on the "confirm Booking" button to confirm your reservation.
Zipcar's reservation process is faster than traditional rental agencies. Zipcar is easy to use. You can find the car you want and then choose a pickup time and return time. It also doesn't require you to fill out long forms or read the fine print. You can also extend your reservation by calling the Zipcar hotline. To avoid additional charges, be sure to read the Fee Policy.
How to pay for gasoline
The Zipcar gas card works just like a normal credit or debit card. The card is inserted into the appropriate slot at your pump. Next, follow the prompts to complete the transaction. It is important to remember to add the right amount gas to your Zipcar. This is because the more luxurious the vehicle, it will need more. Once you are finished, keep the receipt to claim the reimbursement.
Zipcar gas card users must have a debit or credit card of at least $50 to be able to use the card. Zipcar cards can only be used at stations that accept them. To ensure that the card is valid, you must input your zip code before paying for gas.
How do I return a car?
You need to be able to safely return your Zipcar rental. The first step is to make sure you return the key to the holder in the glove box. This can be accomplished by inserting the bullet-shaped key fob into the slot. When the key is inserted, a small green LED light will illuminate. This signals that the rental is complete. Next, you need to perform a final check to make sure your belongings are still in the vehicle. This is a critical step because some vehicles don’t turn off automatically after the ignition has been turned off.
Also, make sure to lock your Zipcar doors after each use. Do not leave the Zipcar unattended. If you leave the car unattended, you may be charged a late charge. This fee can amount to up to $50
How to get a refund
Zipcar customer care can assist you with any problem you may have with your booking. You must make your request within 30 calendar days of the original booking date. You must attach a photo to your receipt for them to verify the details.
You can cancel your Zipcar membership in a few easy steps. Log in to your Zipcar account and provide your driver's licence. Then wait for your cancellation to be processed. If you cancel within 30 days, you may be eligible for a full or partial refund. If you cancel after the deadline, you will not be eligible to receive a refund.