Hertz's inter-city daily rate for one-way rentals is $75 All one-way rentals will be subject to this charge. You can save this fee by being flexible about the places and times of the year that you rent a vehicle. Hertz will automatically increase your daily rate if the vehicle is returned late. Even if you rent a vehicle the day before, make sure to check with Hertz first to ensure that the daily rate is met.
Locations
Hertz does not charge a drop off fee, but they do charge for mileage, which will be shown on your online booking. Thrifty will also charge a drop off fee. This is due when you return your rental car to a different location. Hertz offers attractive rates for its rental cars. Most locations are near the airport or nearby. Hertz also has thousands more locations in nearby areas.
Time of year
Hertz, a major car-rental company, doesn't charge any drop-off fees. However, it does charge a mile fee for all oneway rentals. These charges are listed as inter-city costs when you book online. Thrifty charges a drop-off fee on all one-way rentals. Different rental agencies charge different rates for drop off and pickup services, depending on where you choose to rent a vehicle.
Stanley's claim against Hertz
Mark Stanley is an entrepreneur who advises corporations on customer service. His case against Hertz is a case study in bad customer service. Stanley had rented the car from Hertz through Delta Air Lines to go to Hawaii. Stanley had scheduled the return of his car for 8 p.m. July 13th, but did not receive confirmation email before he left. Even though he had asked for a reply to his email, he didn't receive one. Stanley sent an e-mail to Hertz requesting a reply. Hertz didn't respond.
Hertz provides comprehensive insurance protection, including Personal Accident Insurance and Personal Effects Coverage. These insurance packages don't cover the drop-off fee and are included in your car rental price. Both policies offer coverage for accidental deaths and medical expenses. This is a major problem when renting cars. Customers who need additional protection may also want Personal Accident Insurance. This covers passengers riding in the car. David Lazarus of the Los Angeles Times reported on a Hertz car hire that went wrong in Hawaii.